InCite Performance Group Blog

Airport Arrivals, Rules and Employee Empowerment

Posted by Mary Fran Mullan on Sep 8, 2015 12:00:00 PM

A few weeks ago, my husband and son were flying home from a trip.  As is often the case in the summer months, thunderstorms can wreak havoc on the airline schedules. This evening was no exception.

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Topics: Growth and Development, Culture

The "Stressed" Club

Posted by Maura Derstein on Aug 25, 2015 8:06:53 AM

Over the past few years I have noticed more and more that it's popular to be stressed.  I hear girls in my youth group; my colleagues and sometimes my own sons say they’re stressed.  It makes me wonder, when did it become cool to be stressed out?  Sometimes, it feels like a club that everyone wants to be a part of.  Is it misery loves company???

I believe we need to challenge our thinking and approach when it comes to feeling "stressed out".  I haven't met anyone, even retired colleagues and friends who aren't busy and over scheduled.

So how can we approach life differently and effectively manage and appreciate the activities and opportunities that fill our workday and life?  Here are a few thought exercises to think through:

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Topics: Growth and Development, Operations

3 Tips to Developing a Great Interview Process

Posted by Gregg Goodmanson on Aug 11, 2015 11:29:44 AM

In my new Video Blog, I share helpful information for agencies and brokerages to acquire new talent. Developing a great interview process doesn't just happen by chance.  Build your pipeline of potential new hires, plan your interview, and execute your plan each time.

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Topics: Attracting Top Talent, Growth and Development

Killing Performance Review and Rankings

Posted by Larry Linne on Jul 27, 2015 6:30:00 PM

In big move, Accenture will get rid of annual performance reviews and rankings

This story recently published on The Washington Post. It's nice to see highly corporate organziations moving this direction. 

In 1988 I became a manager.  The company was a huge multi billion-dollar organization with very strict performance management systems to follow.  It took me one “annual review” season to determine it was the biggest waste of everyone’s time, including the people being reviewed, as well as my time!
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Topics: Growth and Development, Performance Management

Culture Management - Kill Entitlement with A Partnership

Posted by Larry Linne on Jul 14, 2015 10:43:08 AM

Almost all CEOs will argue they have “the best people”. They will make that claim as one of the top reasons for past, present, and future success.  They will go to great lengths to make life as good as possible for the people of the organization because they truly believe this philosophy. However, this same institution is what typically costs business owners millions of dollars and keeps them from meeting personal goals in ownership.

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Topics: Growth and Development, Employee Retention, Planning, Culture

Insurance Networking and the Habit of Asking Questions

Posted by Maxwell Jordan on Jun 16, 2015 7:30:00 AM

I’ve had the privilege of working with some amazingly talented people so far in my career. These are people with unique gifts, unbelievable motivation and a strong desire to help others. By any definition of the word, they are "successful" and strive to become more so. 

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Topics: Growth and Development, Insurance Networking

New Growth & Profit in Your Brokerage by Increasing Small Commercial

Posted by Bonita Argent on May 26, 2015 2:10:16 PM

"Increasing Growth & Profit in your Brokerage by Exploding Small Commercial - The Why!"

I believe brokerages have misunderstood or misaligned some philosophies and swung the pendulum to a place where Small Commercial Business was taken out of play.  

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Topics: Growth and Development

Insurance Networking: Where Iron Sharpens Iron!

Posted by Brandon White on May 19, 2015 11:04:00 AM

InCite recently held our bi-annual Extreme Networking event in Las Vegas where the brightest minds in the insurance & risk management industry from across North & South America gathered together to share ideas and improve themselves and their brokerages. It is an amazing thing when people come together with a common goal and purpose. The resulting innovation and idea sharing is always impressive!

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Topics: Growth and Development

Stop It to Move Forward!

Posted by Larry Linne on May 12, 2015 6:30:00 AM

It's 2015 and many things have changed in the insurance industry. Our employees have more differences than any time in history. Insurance products are more complex as risks become more complex. Buyer behaviors continue to evolve. Most of all, many old techniques that seem logical and used to work, are no longer effective. 
So, we need to stop some stuff and start doing some other things. 
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Topics: Growth and Development, Strategic Planning

Your Agency's Real-Life "Survivor" Challenge

Posted by Mary Fran Mullan on May 5, 2015 6:00:00 AM

My family and I are big fans of Survivor, one of the original “reality” TV shows.  We have never missed a season, and we enjoy not only the show itself, but also the family tradition established. 

The show was originally introduced to the viewers as a lesson in sociology, that is, the study of human societies, particularly present-day societies.  It showcases the causes of building and changing relationships among individuals and groups. Now halfway through its 30th season, I think Survivor is also an excellent example of risk management. Let’s take a look how.

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Topics: Risk Management, Growth and Development, Planning